Ariavel Sourcing Help Center

How can we help with Ariavel Sourcing?

Find guides for creating RFQs, inviting suppliers, comparing quotes, managing awards and your account.

Getting started

Your first RFQ in 5 minutes

If your account already has access to Ariavel Sourcing, add it to a workspace and follow these five steps. Public installation requires monday.com Marketplace approval.

  1. Add suppliers 1 min

    Open Suppliers. Add suppliers to the Ariavel Sourcing list, or ask an account Admin to connect a monday.com supplier board and map its columns.

  2. Create an RFQ 2 min

    Start blank or from an RFQ template. Add line items, a currency and a deadline.

  3. Invite suppliers 1 min

    Generate a secure invitation link per supplier, then copy it or open a ready-made email draft.

  4. Collect & compare 30 sec

    Quotes arrive through the portal or CSV import. Build the Bid Matrix to compare landed cost.

  5. Award 30 sec

    Pick a scenario, split by line if you like, and finalize. The award is then locked for the record.

For buyers

Buyers guide

Everything happens inside your monday.com account. Your RFQ status moves forward on its own as you work:

  1. Draft
  2. Ready (marked ready for invitation)
  3. Collecting quotes (first invite)
  4. Evaluating (comparison built)
  5. Awarded (award finalized)

Suppliers & RFQs

  • Suppliers reads from a monday.com board or from the Ariavel Sourcing supplier list.
  • RFQ templates (Raw materials, Packaging, IT hardware, Services) prefill a new RFQ in one click. Everything stays editable.
  • Pipeline shows every sourcing event by status.
  • Attach documents such as specs and drawings to an RFQ.

Inviting suppliers

  • Invitation links are generated, not emailed automatically. Copy the link, or open an email draft in your own mail app.
  • Missing an email address? Type it inline next to the supplier.
  • Need a fresh link? Use New link. The old one stops working.

Quotes & comparison

  • Suppliers quote in the portal, typing prices directly or importing a CSV from the downloadable template.
  • The Bid Matrix converts quotes into your RFQ currency and allocates freight to show true landed cost. How scoring works.
  • The savings summary shows what you save against baseline.

Awards & records

  • Start from the recommended scenario or a blank one, and compare several side by side.
  • Split awards: give different lines to different suppliers.
  • Finalize makes the award immutable, so you keep a clean audit trail.
  • The activity log records who did what.

Connect a monday.com supplier board

  1. An account Admin opens Suppliers → Configure supplier source and selects Existing monday.com board.
  2. Choose Connect monday.com securely, then Continue to monday.com authorization. Approve the separate board connection's boards:read and me:read scopes in monday.com.
  3. Return to Ariavel Sourcing, choose Check connection, select the supplier board, map Supplier Name and any optional columns, then Save source configuration.

If the connection expires or loses access, the Admin can use Reconnect in the same drawer. If an active RFQ says a board supplier is no longer available, open that RFQ, remove or replace the unavailable supplier with a valid board supplier, and save before sending invitations. Completed RFQs keep their historical supplier snapshots.

For suppliers

Received a quote request? Welcome.

A buyer has invited you to quote through a private link. Just open it. That's all you need.

  • No monday.com account
  • No password
  • Only you see your prices

Filling in your quote

  • Open the link from the buyer's email. You'll see the requested items, quantities, currency and deadline.
  • Enter your unit price, lead time and any notes for each line.
  • Can't supply an item? Mark that line no-bid. Can't supply anything? Mark every line no-bid and submit.
  • Many lines? Download the CSV template, fill it in with your spreadsheet tool, and upload it.

Saving and submitting

  • Save a draft as often as you like and come back later with the same link.
  • When you're ready, press Submit.
  • Other suppliers never see your prices, and you never see theirs.
  • Keep your link private. If it stops working, ask the buyer for a new link.

Submitting is final. Please check your figures first. If you need to change something afterwards, contact the buyer.

Under the hood

How Ariavel compares bids

Fair, transparent and explainable. Every quote is brought to the same basis before it is scored.

Fair scoring for partial bids

For landed-cost scoring, price competitiveness on the quoted lines is multiplied by their coverage (the share of lines quoted). Lead time and commercial completeness are scored separately before the weighted contributions are combined.

The landed-cost score is adjusted for line coverage, then combined with the other weighted criteria.

"Best value" = highest weighted score

Landed cost60
Lead time20
Commercial completeness20

Default weights. Adjust them to your priorities in Settings.

AI-assisted bid analysis

AI Bid Analyst: review supplier trade-offs with AI

AI Bid Analyst reviews your current bid comparison and highlights cost differences, coverage gaps, lead-time and MOQ risks, supplier trade-offs and questions worth checking before award. It is optional and advisory. Human-controlled by design: AI never awards a supplier or changes your procurement data.

  1. Build a Bid Matrix

    Build or rebuild the comparison for the RFQ, as usual.

  2. Choose Analyze with AI

    The analysis runs only when you ask for it. Nothing is sent before you choose it.

  3. Ariavel sends a minimised, anonymised comparison

    Ariavel sends numbers only to monday.com's hosted AI gateway: line labels (Line 1, Line 2 …), quantities, targets and quoted commercial values, with suppliers shown only as Supplier 1, Supplier 2 and so on. Supplier names and contact details, line descriptions, notes, attachments and document contents are not sent.

  4. Review the summary against the comparison

    The summary lists priority items, cost, coverage, delivery and MOQ points, trade-offs, negotiation opportunities, questions to verify and data limitations. A supplier key on your screen shows who each label is; it is not sent to AI. The Bid Matrix stays authoritative.

  5. You decide

    AI never awards a supplier or changes RFQs, quotes, suppliers or awards. Create and finalize awards in the award workspace as usual.

  • Optional. Core RFQ workflows remain available independently of AI token balance.
  • Included in all paid plans and the trial. AI Bid Analyst is included on Starter, Professional and Enterprise, and during the 14-day Professional trial. Ariavel does not charge a separate AI fee.
  • AI permission required. An account admin may need to approve the app's permission to use monday AI on your behalf after an update. Analyze with AI explains when approval is missing; core workflows continue normally.
  • Uses monday AI tokens. AI Bid Analyst uses monday AI. Availability and usage depend on your monday AI access and available AI tokens.
  • No automatic award. Severity labels are emphasis for your review, not a ranking or a recommendation.
  • Not stored. The analysis is not saved as procurement history. If the RFQ, quotes or comparison change, rebuild the comparison and request a new analysis.

When you choose Analyze with AI, Ariavel sends a limited, anonymised comparison of your RFQ and submitted quotes to monday.com's hosted AI gateway to generate an advisory summary. Supplier identity and contact fields, line descriptions, notes, attachments and document contents are excluded. Ariavel does not persist the generated analysis. Processing through monday AI and its providers is governed by monday.com's applicable terms and policies.

monday.com

Insights, board write-back and reminders

Use Insights to review savings and response rates. On eligible plans, send final awards to a monday.com board and receive deadline reminders.

Insights: your savings dashboard

Open Insights in the side menu. You'll see savings against your target prices and against the highest bid, awarded spend, how many suppliers respond, average cycle time from RFQ to award, your top suppliers and a 12-month savings trend.

  • Money is grouped per currency and never added across currencies. The main figures use your primary currency; others are listed separately.
  • Savings vs target need target prices on every RFQ line.
  • Starter shows the headline figures; the trend and top suppliers are Professional.

Send a finalized award to monday.com

After you finalize an award, choose Send to monday.com board. Ariavel Sourcing creates one item per awarded supplier allocation (supplier, RFQ, line, quantity, unit price, total, currency, savings, award date, status), grouped by RFQ. A line split between two suppliers becomes two items.

  • The first time, Ariavel Sourcing creates the board Ariavel — Purchase awards. Pick another board, or turn on automatic write-back, in Settings → Integrations.
  • Sending again never creates duplicates. Use Open board to jump to it.
  • Available on Professional and Enterprise.

Deadline reminders

When you open Ariavel Sourcing, the RFQ owner gets a monday.com notification if an RFQ closes within 48 hours, when every invited supplier has quoted, or when the deadline passed with quotes missing. Each reminder is sent at most once a day.

  • The same reminders always show under Needs attention on the Sourcing Events page.
  • monday.com attaches notifications to a board, so they need an awards board (Settings → Integrations). Turn them off there too.

Permissions Ariavel asks for

  • Read boards: your supplier board and the board picker.
  • Write boards: create the awards board and award items, only when you send an award.
  • Read your profile: your name as RFQ owner.
  • Send notifications: deadline reminders to the RFQ owner.
  • Use monday AI (ai:consume): optional AI Bid Analyst requests, only when you choose Analyze with AI. Requires monday AI access and available AI tokens.
Plans & billing

Pick the plan that fits your team

One flat price per monday.com account, not per seat: a three-person procurement team pays the same in a 10-seat or a 500-seat account. Every account starts with a free trial. Billing is handled by monday.com.

14-day free trial with Professional features

Unlimited suppliers and invitations, up to 50 active RFQs, while you explore.

Starter

Small teams running occasional RFQs

$59/ month per account$49/month billed yearly

  • Up to 100 suppliers total, including suppliers from a connected monday.com board
  • 10 active RFQs
  • 8 invitations per RFQ
  • Supplier portal and bid comparison
  • Insights KPIs and deadline reminders
  • RFQ and quote attachments · 25 MB per file
  • Award workspace, incl. split awards
  • AI Bid Analyst (uses monday AI tokens)
Recommended

Professional

Procurement teams running regular RFQ cycles

$149/ month per account$124/month billed yearly

  • Everything in Starter
  • Unlimited suppliers and invitations, 50 active RFQs
  • Supplier CSV quote import
  • Send awards to monday.com boards
  • Savings trend & top suppliers
  • RFQ and quote attachments · 25 MB per file

Enterprise

Larger organisations with compliance needs

$399/ month per account$332/month billed yearly

  • Everything in Professional
  • Unlimited active RFQs
  • Audit log CSV export
  • RFQ and quote attachments · 25 MB per file
  • Priority email support

When the trial ends

Without a subscription the account becomes read-only: everything stays viewable, nothing is deleted, but you can't create or change RFQs, invitations, awards or uploads. Account admins can still export RFQ data.

Choosing a plan

Billing is handled by monday.com. Open Settings → Billing to choose or manage your plan.

Refunds

monday.com handles app subscription refunds. Cancelling within 30 days of the initial purchase triggers an automatic refund under its current app policy. For later or exceptional requests, contact monday.com support or email us; developer approval is needed before monday.com can process them.

Troubleshooting

Common questions and quick fixes

Select a question to expand the answer.

The Invite button is disabled for a supplier

FixThe supplier has no email address. Type the email inline next to the supplier and the button becomes available. You can also add it in Suppliers or on your monday supplier board.

The comparison asks me for an FX rate

FixThis only happens when a quote uses a currency other than the RFQ currency. Enter the exchange rate when prompted and build the comparison. If every quote is in the RFQ currency, no rate is needed.

My award won't finalize

FixEvery line must either be awarded to a supplier or explicitly marked no-award. Look for empty lines in the scenario, resolve them, and try again.

I can't open or edit sourcing data (guest or view-only user)

FixEditing needs a full member role in your monday.com account. Guests can't open sourcing data. View-only users can look but not change. Ask an account admin to update your role.

"Enable board write permission" when sending an award to monday.com

FixAriavel Sourcing needs board write permission. Ask a monday.com account admin to approve the updated app permissions (or reinstall the app), then choose Try again. Nothing is duplicated when you retry.

I don't get deadline notifications in monday.com

FixCheck Settings → Integrations: notifications must be on and an awards board selected (monday.com attaches notifications to a board). If a hint says the notifications permission is missing, ask your admin to approve the updated permissions. Reminders still show under Needs attention.

A supplier's link expired or was revoked

FixOpen the RFQ's invitations and choose New link for that supplier, then share it. The old link no longer works.

A supplier sees "Invitation not found"

FixThe link was revoked or replaced, or copied incompletely. Generate a New link and make sure the full address is shared.

"Limit reached" when creating an RFQ or invitation

FixYour plan's limit has been reached. Open Settings → Billing to change plans, or award or cancel finished RFQs to free up active slots (awarded and cancelled RFQs don't count).

My trial ended and I can't make changes

FixThe account is read-only until you choose a plan. All your data is safe and export still works under Settings → Data & Privacy.

Data & privacy

Your data, your control

Account admins manage this under Settings → Data & Privacy. Data is stored on monday.com's platform. See the Privacy Policy.

Export

Account admins can choose Export data to download a JSON file of RFQ records, quotes, awards and related settings. The supplier list and any early-version RFQ copies in monday.com app storage are not included. Admin export remains available on every plan.

Delete RFQ data

Choose Delete RFQ data and type DELETE MY TENANT DATA to confirm. This permanently deletes the RFQ records, invitations, quotes, comparisons, awards, documents and settings used by the app. Contact support to remove your supplier list and any early-version RFQ copies in monday.com app storage.

Uninstall

Uninstalling automatically deletes the RFQ records and attachments used by the app. To remove your supplier list and any early-version RFQ copies in monday.com app storage, email support. A minimal deletion record and subscription record remain as described in the Privacy Policy. Data on your own monday.com boards is not affected.

Suppliers

To access or delete your data, contact the buyer who invited you, or email support@ariavel.eu and we'll pass your request on.

Accessibility

Keyboard and accessibility

Ariavel is built to be usable by everyone.

Tab Shift+Tab

Move between fields and buttons. Focused items show a clear outline.

Enter Space

Activate buttons and open answers like the ones on this page.

Esc

Close dialogs and drawers. Arrow keys move between tabs.

Your preferences

The app and supplier portal follow your light or dark mode and respect reduced-motion settings. Screen readers get proper headings, labels and landmarks.

Contact

Need help? Contact Ariavel Support.

For product support, contact support@ariavel.eu.

To report a security issue, email security@ariavel.eu.

When contacting support, do not include supplier invitation links or passwords.

Please includeYour monday.com account URL, what you were doing, and a screenshot if you can.